At MyVapeFlavors, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.myvapeflavors.com), make a purchase, or interact with our services. By using our website or services, you agree to the terms of this policy.
Last updated: August 13, 2025
1. Information We Collect
We may collect the following types of personal information from you:
1.1 Information You Provide Voluntarily
- Contact Information: Name, email address, phone number, and shipping/billing address when you place an order, create an account, or contact customer service.
- Payment Information: Credit/debit card details, billing address, and payment method preferences (processed securely through third – party payment processors; we do not store full card numbers).
- Account Details: Username, password (encrypted), and order history when you create an account on our website.
- Communications: Messages, feedback, or inquiries you send to our customer service team via email, phone, or our contact form.
1.2 Automatically Collected Information
- Technical Data: IP address, browser type, device information (e.g., model, operating system), and details about your interaction with our website (e.g., pages visited, time spent, links clicked) using cookies and similar tracking technologies.
- Order – Related Data: Details about your purchases, including products ordered, quantities, and shipping preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and Fulfill Orders: To process payments, ship your orders, and provide order confirmations and tracking updates.
- Customer Service: To respond to your inquiries, resolve issues, and provide support related to your purchases.
- Account Management: To create and manage your account, including processing returns, refunds, or exchanges.
- Improve Our Services: To analyze website usage, identify trends, and enhance our products, website, and customer experience.
- Marketing (With Your Consent): To send you promotional offers, product updates, or newsletters via email or SMS, if you have opted in to receive such communications. You can unsubscribe at any time.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: Third – party vendors who assist us with order fulfillment (e.g., shipping carriers), payment processing (e.g., Visa, Discover), and website operations (e.g., hosting, analytics). These providers are contractually obligated to protect your information and use it only to perform services on our behalf.
- Legal Compliance: If required by law, court order, or to protect our legal rights, we may disclose your information to government authorities or other third parties.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity, subject to the terms of this Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your browsing experience. Cookies help us:
- Remember your account preferences and login details.
- Track website usage to improve functionality and personalize content.
- Analyze marketing campaigns and measure their effectiveness.
You can manage cookie preferences through your browser settings, but disabling cookies may limit some features of our website.
5. Data Security
We implement industry – standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data (e.g., payment information) using Secure Sockets Layer (SSL) technology.
- Secure storage of data and access controls to limit internal access to personal information.
- Regular security audits and updates to our systems.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to safeguard your data.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access, update, or correct your account information by logging into your account on our website or contacting customer service.
- Opt – Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us at support@myvapeflavors.com.
- Data Deletion: You may request the deletion of your personal information, subject to legal or operational requirements (e.g., retaining order records for tax purposes). Contact us to submit a request.
- Withdraw Consent: If you have provided consent for specific uses of your information (e.g., marketing), you can withdraw it at any time, though this may affect our ability to provide certain services.
7. Children’s Privacy
Our website and services are not intended for children under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected information from a child under 21, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on our website and update the “Last updated” date. We encourage you to review this policy periodically.