1. Introduction

Thank you for choosing MyVapeFlavors for your vaping needs. We are committed to providing high-quality products and excellent customer service. Please review our refund policy to understand your rights and our procedures regarding refunds.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• Time Frame: Refund requests must be made within 7 days of receiving your order.
• Condition of Product: The item must be unused, in its original packaging, and in the same condition that you received it.
• Proof of Purchase: A receipt or proof of purchase is required to process your refund.

3. Non-Refundable Items

Certain products are exempt from refunds, including:

• Items that have been used or opened.
• Products not purchased directly from MyVapeFlavors.
• Items marked as non-returnable or final sale at the time of purchase.

4. Refund Process

To initiate a refund, please follow these steps:

1. Contact Us: Email us at support@myvapeflavors.com within 7 days of receiving your order.
2. Provide Information: Include your order number, the item(s) you wish to return, and a brief explanation of the reason for the return.
3. Return Authorization: Upon approval, we will provide you with instructions on how to return the item.
4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
5. Processing Time: Once we receive and inspect the returned item, we will process your refund. Please allow 5–7 business days for the refund to appear on your original method of payment.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange a product, please initiate a return for a refund and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@myvapeflavors.com. We will provide instructions for returning the item and arrange for a replacement or refund as appropriate.